Every company faces different challenges, pursues unique goals, and operates with its own processes. That is why we do not rely on standard solutions, but instead provide tailored support throughout the entire digitalisation lifecycle. From the initial analysis and planning stages through implementation and ongoing optimisation, we support you with expertise, experience, and personal commitment.
How We Support You
1. Initial Consultation
Understanding the client’s current situation, requirements, and objectives.
2. Proposal Phase
Definition of an initial budget framework based on our experience and benchmarks from comparable projects.
3. Demonstration / Presentation Phase
Presentation of the most suitable solutions and demonstration of the concrete benefits for the client.
4. Specification Phase / Workshops & Kick-off
Joint definition of requirements, processes, and framework conditions as the foundation for implementation.
5. Implementation
Technical and functional implementation of the defined solution.
6. Training
Training and enablement of relevant users and key users.
7. Go-Live
Rollout of the solution into production and support during the launch phase.
8. Post-Go-Live Support
Support after implementation, optimisation of the solution, and clarification of initial questions.
9. Support & Ongoing Service
Continuous support and assistance in day-to-day operations.
Our Services
Consulting
The Right Foundation for Successful Decisions
Before processes can be optimised or new solutions implemented, it is essential to understand the current situation. Together, we analyse existing workflows, identify opportunities for improvement, and create transparency for the next steps.
Planning
Developing Solutions That Fit Your Business
Based on the analysis, we develop future-ready concepts, suitable solution approaches, and digital processes that support your employees and help your business move forward sustainably.
Projects
Successfully Delivering Projects and Ensuring a Smooth Implementation
From planning through to go-live, we support your projects with a structured approach and a clear focus on quality, transparency, and practical applicability.
Further Development
Simplifying Processes and Unlocking Potential
Digitalisation does not end with implementation. We help you continuously develop existing processes, reduce manual work, and take advantage of new opportunities.
Support
By Your Side for the Long Term
Even after the project has been completed, we remain your reliable partner. Through support, training, and personalised consulting, we ensure that your solution continues to deliver sustainable value and is continuously developed to meet your evolving needs.
Why Fidigit? One partner throughout the entire lifecycle of your solution.
Whether you are looking for an initial assessment, ERP implementation, process optimisation, or long-term support, we accompany businesses with a holistic approach that combines technology expertise with sound business understanding.
Dedicated points of contact
Many years of project experience
Practical, business-oriented consulting
Structured implementation approach
Long-term partnership
Do you want to see how Abacus looks like on the screen? Let us show it to you in a 30mins free demo session by one of our leading Abacus experts.
Organisations We Support
We support companies, organisations, and public institutions throughout Switzerland with the digitalisation and optimisation of their business processes.
Our Typical Clients:
SMEs
Fiduciary and trust companies
Service providers
Care homes and social institutions
Trading companies
Manufacturing businesses
Non-profit organisations
Associations
Educational institutions
Real estate companies
Frequently Asked Questions About Fidigit’s Services (FAQ)
Implementing or optimising Abacus is worthwhile when existing processes require too much manual effort, media discontinuities exist, or important information is managed in different locations. It can also be beneficial to review the existing solution when a company is growing, facing new requirements, or undertaking digitalisation projects.
Depending on your needs, we support individual project phases or the entire process. Our services include analysis, design, implementation, optimisation, as well as long-term support and maintenance.
No. We support both companies implementing Abacus for the first time and clients who want to optimise, expand, or further automate their existing solution.
Through workshops and process analyses, we gain a thorough understanding of your workflows. Based on this, we develop concrete recommendations for digitalisation, automation, and efficiency improvements.
Yes. We support our clients not only during projects but also in their day-to-day operations. Our service offering includes support, training, consulting, and the continuous development of existing solutions. This ensures that systems are used efficiently over the long term and can grow alongside the company’s requirements.
Let’s Take the Next Step Together
Every company is at a different stage of its digital journey. Some are looking for new solutions, while others aim to improve existing processes or further develop their systems in a targeted manner. Whether you are at the stage of initial considerations, planning a specific project, or seeking long-term support, we are here to help you achieve the greatest possible value.
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